UK Privacy group challenges eBay over customers’ bank details

Published September 3rd, 2006


UK Auction Info
Online auction house eBay is to be investigated over complaints that it is breaking the law by making it difficult for customers to remove personal details from its website.
The Information Commissioner has been asked to rule whether the auction site, used by 15 million people in Britain, is in breach of the Data Protection Act.
The investigation follows a complaint from the human rights organisation Privacy International which claims that only the most diligent and skilled internet customers can work out how to delete the information.
Accounts on eBay contain personal data such as bank details, addresses, past purchases and phone numbers.
Yesterday, eBay denied that it was being deliberately obstructive and insisted that instructions for deleting accounts were on its website.
Privacy International’s director, Simon Davies, said eBay was simply a test case.





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